Shipping policy

Order processing times. Orders are dispatched within 48 hours (excluding weekends and public holidays) although mostly I post out the same day.

Domestic and international shipping options. 

UK (2-4 business days)

Evri                                    0-2kg             £3.95

Royal Mail 48                    0-2kg             £4.25

Royal Mail Tracked 48      0-2kg             £4.45

Royal Mail Tracked 48      2.01-5kg         £8.25

Republic of Ireland 

Standard                           0-250g               £9.85    With tracking   £12.55

Standard                           251-500g           £12.10     With tracking   £13.35

Standard                           501-1kg                             With tracking   £15.20

No additional 3 euro per item charge applies as we are shipping from Northern Ireland.

European Union

I'm so sorry but I've had to suspend shipping to the EU due to the introduction of new EU regulations. Although I use fully recyclable packaging, as far as I can work out, I'd have obtain an agent in every EU country to process the paperwork.

International - non-EU (3-17 business days)

Standard Tracked                       0-0.5kg           £23

Standard Tracked                      0.51kg-1kg       £29

  • Local pickup option. Personal pick-up is available from my studio in Donaghadee, County Down. If you would like to choose this option, please email me at herbariumdyeworks@gmail.com after your purchase to ensure there's someone in, and I will refund your postage in full.
  • Combined postage. I'm very happy to combine postage on orders placed as long as the first order hasn't yet been dispatched. I'll refund you for the difference in shipping costs.
  • Returns and cancellations. Please see our returns policy. In the rare event of a lost parcel, please allow 15 days for UK customers and 25 days for international customers for the parcel to arrive. If it hasn't arrived in this time period, please contact me at herbariumdyeworks@gmail.com.
  • Irish customers. Post-Brexit, we are in a unique position in posting out from Northern Ireland and, as a consequence, you shouldn't incur extra customs charges.
  • For US customers, tariffs are included in price and duties are taken care of by Royal Mail so you shouldn't be charged anything in addition to what you pay here.
  • Taxes, duties and custom charges. Orders shipped outside of the UK and Ireland may be liable to taxes, duties and/or customs charges. We cannot be held liable for any charge once the package has been shipped from us. Payment will need to be made by the recipient.